Wyboston Lakes Resort is proud to announce that it has once again achieved the prestigious MIA Gold accreditation from the Meetings Industry Association (MIA), reaffirming its commitment to excellence in the meetings and events industry.
The Bedfordshire hotel, conference and training centre achieved the highest possible level of accreditation from the sector’s nationally recognised standard for service providers in business, meetings and events, after a panel of independent industry assessors scrutinised it against a robust checklist of criteria.
The process includes legal compliance, accessibility and quality checks of facilities as well as the customer service proposition and experience, ethical codes of conduct and best practice standards. To achieve the MIA Gold standard, operators must meet an even stricter list of criteria.
Suzanne Weekes of the MIA who led the team of assessors commented “I was delighted to see how much they continue to achieve between each visit. They have a really impressive collection of venues on the site and keep People, Plant end Profit at the centre of what they do, all in the right balance. I am extremely pleased to award them Gold again, and I wish it could be higher.”
Simon McMahon, Director of Operations at Wyboston Lakes Resort said: “To be recognised with this accreditation is testament to the tremendous efforts of our highly dedicated team, particularly the long-term commitment to delivering the highest of service standards across all departments. We’re extremely proud to have achieved MIA Gold Accreditation again.”
Kerrin MacPhie, Chief Executive, the MIA said: “We’re delighted that Wyboston Lakes Resort is again on the elite list of operators with MIA Gold accreditation. The iconic status is one of the sector’s highest accolades and goes a long way in demonstrating excellence to prospects, clients and employees. This achievement is no mean feat, and we offer Wyboston Lakes Resort our sincere congratulations on such a remarkable achievement that many dedicate a number of years striving for.”
To find out more about the MIA’s Gold accreditation, visit: https://www.mia-uk.org/miagoldaccreditation
