Privacy Policy.

This privacy policy sets out how beam uses and protects any information that you give us when you use our website, registration sites or any other communications from us in any medium.

beam is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified you can be assured that we will only use this information in accordance with this privacy statement.

You can also be assured that we will not sell, distribute or lease any information you provide us with to third parties unless it is for business purposes to allow us to complete your booking, or we are required by law to do so.

What we collect

We may collect the following information from you:

  • name and job title
  • contact information including email address and phone numbers
  • location information such as address and postcode
  • preferences such as dietary and accessibility requirements
  • any information you provide to us when you register for an event or promotion

What we do with the information we gather

We require this information to enable us to work on your behalf. We may also use your information for the following reasons:

  • Internal record keeping
  • We may use the information to improve our membership services
  • We may periodically send optional promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
  • From time to time, we may also use your information to contact you for industry research purposes. We may contact you by email, phone or mail.

You can opt out of any mailings but emailing and the team will remove your contact details.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

We will hold your data securely while you continue to use our services.


beam are fully committed to delivering your rights as defined with the UK GDPR regulations

beam process your data to provide you with membership services as contracted with your organisation, who we consider as the data controller.

  • We will inform you how we will store, use and delete your data
  • To support your Right of Access we will always provide a copy or the personal information we hold for you when requested
  • If you feel the data we hold for you is incorrect, as part of your Right to Rectification, we will put this right for you as soon as possible
  • If you ask us to stop processing your data, we will ensure your data is stored but no longer used to provide our services,  this is your Right to Restrict Processing
  • We will honour your Right of Erasure should you wish by removing your details from our system

We carefully consider the data we hold for you and how we hold it at all times.

We often review and audit our data handling processes and look for ways to improve our performance and our teams are trained on how to process your data with care.

How we use cookies

Cookie are small text files that are places on your device by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the site owners.  The below explains the cookies beam uses and why.

Cookie: Session

Name: wordpress_*

Purpose: This cookie expires when you close your web browser, it records no personal information and is only used to track your progress form one page to another. It is not used to analyse your usage of the site.

This cookie is essential for our website to work.

More Information:

Most web browsers allow some control of most cookies through browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

beam is registered with the Information Commissioner’s Office and therefore has a legal requirement to comply with the data protection act principals of good information handling.

These principals ensure that personal information is:

  • Fairly and lawfully processed
  • Processed for limited purposes
  • Adequate, relevant and not excessive
  • Accurate and up to date
  • Not kept for longer than is necessary
  • Processed in line with your rights
  • Secure
  • Not transferred to other countries without adequate protection

To ensure these principals are adhered to, beam team members are trained to be aware of their duties and responsibilities under the Data Protection Act as well as UK GDPR.

You may request details of personal information which we hold about you under the Data Protection Act or UK GDPR legislation. If you would like a copy of the information held on you please write to beam c/o 50-52 Union Street, London, SE1 1TD

Whilst we endeavour to keep our records up to date, if you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Calls may be recorded to enable beam to train our team members and improve the quality of response to our members.

Email Disclaimer

Information found in beam emails are confidential. The contents may not be disclosed or used by anyone other than the addressee. If you receive an email and are not the intended recipient, please notify us immediately.

Neither the author of the message nor their employers accept legal responsibility for the contents of the message. Any views or opinions presented are solely those of the author.

beam can give no warranty that  emails are free from infection by viruses or anything else that has contaminating or destructive properties. Accordingly you should implement your own virus checking procedures when opening emails and any attachments.

Responsibility for implementation of the policy

The Governance Director is  responsible for ensuring that this policy and any related procedures are implemented and maintained.


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