HTS delivers business travel, accommodation, and venue solutions and creates partnerships that help our clients achieve their strategic goals. At the core of our offering is a high-touch, human-led service model – one that balances personalised client care with intuitive technology. We believe people do their best work in a supportive, fun and rewarding environment, so our culture puts personal development and industry collaboration first.

We are seeking an Reservations Consultant in Droitwich to join our operations team.

Would you enjoy booking hotels and travel?

Do you enjoy speaking with people?

Have you had at least one year of experience dealing with customers?

If so, we would love to hear from you!

The role

We are looking for a hotel and travel Reservations Consultant who want to listen to our clients’ briefs and help turn these into reality. You will be the key point of contact and help to increase our reservations bookings as the industry builds back up. We are looking for the right person who can step up to the challenge.

About HTS

Hotel and Travel Solutions is the hotel specialist who champion the best possible solutions to meet our client’s strategic objectives. We fulfil accommodation, travel management and venue sourcing to save our clients time, money and hassle.

About you

• At least 1 year of experience dealing with customer service (reservations and travel experience is a bonus)
• Prioritise time effectively managing reservations enquiries working towards targets and deadlines
• Maintain and deliver a positive “can do” attitude at all times
• Prioritise time effectively managing reservations, working towards targets and deadlines
• Enjoy visiting hotels and venues increasing your knowledge at every opportunity

What you’ll get in return

• Industry hotel discounts for personal stays with family and friends throughout the UK & Worldwide
• A brand-new office in a beautiful & calming setting
• Friendly working environment with full training and support
• Opportunities for development within the company
• Lunch and learn supplier sessions
• Hotel familiarisation trips
• Fun company events such as Thirsty Thursday, Team Getaways & Christmas Party
• Free ample car parking
• Weekly & monthly incentives re-warded with various shopping outlet vouchers
• Annual bonus scheme

Hours

This is a full time office-based role at our head office in Droitwich, Worcestershire

How to Apply

Looking for a change? Let’s talk – send us your personal details and CV to Danielle@hats-ltd.co.uk