Role: Business Development Manager
Location: HTS – Droitwich / Hybrid
Salary: Dependent on experience
Contract: Full-time, permanent
About HTS
HTS delivers business travel, accommodation, and venue solutions and creates partnerships that help our clients achieve their strategic goals. At the core of our offering is a high-touch, human-led service model – one that balances personalised client care with intuitive technology. We believe people do their best work in a supportive, fun and rewarding environment, so our culture puts personal development and industry collaboration first.
The role
We’re looking for a dynamic business development manager to lead from the front and drive new business opportunities. In this pivotal role, you’ll be responsible for identifying, nurturing, and converting prospective clients – helping to accelerate HTS’s ambitious growth plans.
You’ll build deep client understanding, identify synergies with HTS services, and develop persuasive proposals that speak directly to client needs. With your confidence, commercial awareness, and relationship-building skills, you’ll make a measurable impact.
Key responsibilities
- Identify and secure new business opportunities through strategic prospecting
- Research and fully understand potential client structures, values, and objectives
- Qualify new leads and build a robust new business pipeline
- Create and deliver tailored sales presentations and demonstrations of HTS’s online booking tools
- Write compelling, bespoke proposals and tenders that reflect client requirements and HTS value
- Act as the primary contact for procurement and contract management during onboarding
- Build strong, trust-based relationships with key stakeholders and decision-makers
- Identify cross- and upselling opportunities across the full suite of HTS services
- Educate clients and key bookers on HTS tools and benefits
- Seamlessly hand over new clients to Account Management while sharing key objectives
- Plan and host engaging client events to build rapport and support business goals
- Monitor industry trends and competitor activity, sharing insight across the business
- Maintain high levels of professionalism in all client interactions
- Use LinkedIn and other platforms ethically to increase HTS visibility and engagement
Key performance indicators
- Achievement of annual financial targets across new client portfolio
- Client success metrics such as savings and compliance
- Quality and retention of new client partnerships achieving annual targets
What you’ll bring
- A proven track record in business development, sales or B2B client acquisition
- Strong commercial awareness and ability to identify profitable opportunities
- Excellent presentation, proposal writing, and communication skills
- A consultative and strategic approach to client engagement
- Confidence in using online platforms and CRM systems
- A proactive mindset, attention to detail, and ability to work independently
- Industry experience in business travel, events, or accommodation (preferred but not essential)
What you’ll get in return
We reward talent with a competitive package and a wide range of benefits:
- Annual bonus scheme
- Weekly & monthly incentives (shopping outlet vouchers)
- Industry hotel discounts for personal travel (UK & worldwide)
- Brand-new office in a beautiful, calming setting
- Friendly, supportive team culture
- Free on-site parking
- Full training and ongoing support
- Clear opportunities for progression
- “Lunch and Learn” development sessions
- Hotel familiarisation trips
- Social events: Thirsty Thursday, Team Getaways, Christmas Party
Hours
Full-time, permanent (40 hours per week, Monday–Friday)
How to Apply
Think you’re the right fit? We’d love to hear from you. Please add your details and CV to our careers page https://hotelandtravelsolutions.co.uk/join-our-team/. Or for an informal chat about the role, you can email roeleen.johnson@hats-ltd.co.uk
We’re committed to equal opportunities and welcome applications from all backgrounds. If you need any reasonable adjustments during the recruitment process, just let us know.
